Regal Entertainment Group wants our customers and staff to feel comfortable and safe when visiting or working in our theatres. Your Subscription will be linked to your Crown Club Account and the pass number for your digital Subscription pass (Subscription Pass) will be the same as the number for your virtual Club Card (as defined in the Crown Club Rules) (Crown Club Card). Yes, but only for showtimes on the same day. You can receive refunds for tickets up to 60 minutes before the showtime. However, please note that multiple or repeated failures to use reservations without cancelling them in accordance with Regals standard booking rules may be considered misuse of your Subscription and can result in cancellation of your Subscription without a refund. Regal Cinemas Customer Service Phone Number & Hours Regal Cinemas Customer Service Customer Service Directory > Regal Cinemas Customer Service Regal Cinemas Customer Service Phone Number Phone Number:1 (877) 835-5734 Shortcut: N/A - Edit Average Customer Rating Score 1 Website: Update Listing Reviews For Regal Cinemas Customer Service (8) If I have three reservations booked in the App, can I still go to the movies and use my Subscription Pass? Why do I have to drive for 50 minutes to another county to see Hitchcock? You can receive refunds for tickets up to 60 minutes before the showtime. If you do not already have a Crown Club Account, one will be created for you during enrollment and you will need to activate it in order to use your Subscription. 125 Townpark Dr Suite 300. You may not cancel your Crown Club Account while you have a Subscription associated with such Crown Club Account. If Regal cancels your Subscription under Section F.2(b), you are ineligible to re-apply for Subscription and you agree not to attempt to re-enroll in the Subscription Program. Where can I find more information about it? Please contact Customer Relations and let us know how we can help. You can visit your local theatre to find their specific pricing policy. If you are a Regal Crown Club member and purchased your tickets while logged in to your account you can easily transfer your tickets to the Regal mobile app with the following steps: Refunds are available in certain limited circumstances described below. The page that is presented will provide you with pricing information, as well as student and military discount availability. Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday. The ratings do not determine or reflect whether a film is "good" or "bad." Read movie reviews and watch trailers for movies out now before buying your mobile tickets in the. Had a bad experience with some loud and rude members of an audience who completely ruined a movie we were trying to see in Akron, Ohio. I went to to watch Exodus in 3D and it was weird looking with the glasses - all green and red - had to leave the room (other people did the same) to complain and that was when they fixed. No. Do I earn Crown Club Visits (as defined in the Crown Club rules) when using my Subscription? Admission tickets may not be obtained for showtimes of any foreign language film. Store Hours. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. Present the barcode on your phone to the usher at the theatre for admission. We bought our tickets in advance. Login to your Regal Crown Club or Regal Unlimited account. Not all Regal Entertainment Group locations offer a bargain matinee price discount. Next step is email. What happens if someone doesnt accept my friend request? 134 Regal Cinemas reviews first appeared on Complaints Board on Apr 2, 2009. View Movie Club Payment Transactions. If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. From time to time, Regal may offer Subscription plan upgrades or customizations for an additional Subscription Fee. On the Confirm Order page, enter the gift card number and 4-digit PIN. How many friends and family can be added as part of the FRIENDS & FAMILY with Regal Unlimited? Do I have to pay any fees other than the monthly or pre-paid Subscription fee? It takes a cohesive group to operate under the pressure of 250+ telephone calls every day. Hours may fluctuate. Im new to the Crown Club. The photograph will be used by Regal for identification and fraud prevention purposes when you obtain and/or present admission tickets at the theatre, or use your Subscription Pass to enjoy other Subscription Program discounts and benefits. Both programs use the Regal Cinemas mobile application. Choose a screening type. The website did not show the card number in the records. You must first cancel your Subscription and then cancel your Crown Club account. Can I upgrade my Subscription plan to a more expensive plan? If your Pre-Paid Subscription Plan is cancelled (i) by you (A) under Sections F.1(b) or G.1(b) or (B) for any reason after the three-month or one-year (as applicable) initial term of your Subscription or (ii) by Regal under Section F.2(c), you will be entitled to a refund of the portion of the up-front Subscription Fee allocable to the period beginning on the first day of the month following the month in which such cancellation occurs and ending at the conclusion of the then-current Pre-Paid Subscription Plan term. Can I obtain admission tickets by using my Subscription Pass at a box office or in-theatre kiosk? Convenience Fees apply to all Reservations. Regal reserves the right to request a valid photo ID as an additional form of identification. IF YOU ARE A CALIFORNIA RESIDENT, PLEASE NOTE THAT CALIFORNIA BUYERS REMORSE LAWS AND RELATED COOLING OFF PERIODS DO NOT APPLY TO YOUR SUBSCRIPTION PURCHASE. Managers may empower Ushers to check for photo identification if a guest appears to be underage and is holding a ticket for an R rated feature. Payment methods must be changed via the App. The number, location and hours of operation of Participating Theatres in any area may change from time to time during your Subscription. For tickets purchased through other ticketing agencies, guests must contact the agency direct before the scheduled movie showtime to request a refund. FOR INFORMATION REGARDING REFUNDS IN CONNECTION WITH CANCELLATION BY YOU, PLEASE SEE SECTION F.4(B) BELOW. Contact your local theatre if you have questions regarding any state or local requirements. Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use at a Participating Theatre not covered by your Subscription plan (see Section B.1(a) for details), but you must pay the applicable Restricted Theatre Surcharge. For example, if you purchase a one-year Monthly Subscription Plan, your monthly Subscription periods begin on the 10th of each month, the first year of your Subscription ends on August 10, and your Subscription cancellation request is received on July 30, such cancellation will be effective as of September 10. Can I change my Subscriptions billing plan (i.e., monthly vs. annual)? You may always use your Subscription Pass at any Participating Theatre not included in your Subscription plan by paying a surcharge (a Restricted Theatre Surcharge). Refund requests are not accepted after showtime. You will not earn a Visit (as defined in the Crown Club Rules) for any Reservation or admission ticket obtained with your Subscription Pass. Review Movie Club Credit Activity. Our cast members and managers are knowledgeable on the closed captioning system and can assist with any specific questions you may have. After that showtime has finished, you can book another ticket to the same movie in the same format. No human ever answers the phone and calls are not returned. (For example: if you have booked a reservation for three pending showtimes, you may not make another reservation until after you attend one of the reserved showtimes.) Restrictions may apply, including that Regal may cancel or withdraw such Other Benefits. PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. You can change the city that you're browsing by changing the location selection at the top of Regal homepage. 2023 ForLocations.com All rights reserved. Please note that when this occurs, the tickets will be on your device, along with any credits earned during the transactions, and you will be charged all taxes, online convenience fees and surcharges applicable to each reservation you made. If your Subscription is in good standing, and subject to Section E.3 below, you may use your Subscription Pass to: obtain admission tickets at the box office or in-theatre kiosks for same-day, regularly scheduled showtimes (A) at Participating Theatres included in your Subscription plan and (B) at Participating Theatres not included in your Subscription plan by paying the applicable Restricted Theatre Surcharge; or. PLEASE SEE SECTION D BELOW FOR ADDITIONAL BILLING INFORMATION. Contact Us Customer Support and Information Live Support & Info General Support: 1-800-774-6237 Monday - Friday: 6:00am - 7:00pm PTSaturday & Sunday: 8:00am - 5:00pm PT Bookings and general support Australia: 132488or 1300 551 853 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm If you purchased concessions, walk directly up to the concession counter where you see Atom logo and scan your QR code to pick up your concessions. Contact Information & Customer Service. If I have a Subscription, can I cancel my Crown Club account without cancelling my Subscription? Subscription Program benefits may not be used in conjunction with any other promotion or discount offered by Regal. The Crown Club Rules govern your Crown Club Account. At that point, locate the movie you are inquiring about and click on a showtime. What actions has Regal taken in regards to the coronavirus? Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. Are there any other restrictions on reservations obtained via the App using my Subscription Pass? In lieu of Birthday Party events, we are offering Private Watch Parties. When you get to the theatre, you can walk directly up to the ticket attendant (i.e. . In that regard, as a general rule all backpacks, packages and large bags of any kind are subject to inspection. Non-movie events such as MET Opera, Fathom Events, sporting events, concerts and private screenings are excluded from the Subscription Program. Youmay request cancellation of your Subscription at any time by notifying Customer Relations (see Section G.7(a)). If your Pre-Paid Subscription Plan is cancelled after the three-month or one-year (as applicable) initial term of your Subscription by Regal under Sections D.2(c), D.2(f) or F.2(b), you may be entitled to a refund of a portion of the up-front Subscription Fee allocable to the period beginning on the first day of the month following the month in which such cancellation occurs and ending at the conclusion of the then-current Pre-Paid Subscription Plan term, such refund to be determined by Regal in its sole discretion. Why was I charged for my Subscription after I requested cancellation? How do I update/change my payment method in the Regal mobile app? Visit our update payment method page for a complete walk through to change/update your payment method in the Regal mobile app. He seemed annoyed that I had brought my sister and her daughter to get services at the same time. Poor management/staff customer service. You do not need an active Crown Club account to enroll. No children 6 and under are allowed into a "R" rated movie. Please call theatre for any local restrictions. for each ticket they purchase. Theatre Management at their discretion may open the facility earlier in the event they deem such action to be necessary. Yes. Im not able to make a reservation for some reason. A student discount is available at the box office and student ID must be presented at the time of ticket purchase. Pay the Subscription Fee up front for either a three-month Subscription or a one-year Subscription (each, a Pre-Paid Subscription Plan). Understanding the whole business. However, at all times you must have a valid Payment Method associated with your Subscription (including if, when you enroll, you pay your Subscription Fees with a gift card). However, the overwhelming majority of the producers creating entertaining, responsible films do in fact submit their films for ratings. Please see I forgot my Card and Card number. Pre-Cruise FAQ Onboard FAQ View All FAQ Find a Cruise . Yes! Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"] No, the rating system is strictly voluntary and carries no force of law. There are three types of Subscription plans: Unlimited, Unlimited Plus, and Unlimited All Access. It will show as a pending request in your subscription details. All seating designated as handicapped with the familiar wheelchair symbol is reserved for the disabled and their companions. Thin, in itself, is shameful. Signifies that the film rated contains nothing most parents will consider offensive for even their youngest children to see or hear. Please refresh the page or try again later. For assistance, contact a staff member. Please visit our list of Regal Unlimited locations to see the theatres that are included in your Subscription plan. The Crown Club is a free rewards program where you earn credits for purchasing admission tickets and concessions and redeem such credits for rewards. Does my theatre have a military discount? Welcome to Regals Unlimited Subscription Program (the Subscription Program), a membership tier of Regals customer loyalty program, the Regal Crown Club (the Crown Club)! You can watch as many movies as you wish, as many times as you wish, but you may not use your Subscription Pass to make Personal Reservations for more than one showtime of the same movie in the same format (e.g., 2D, 3D, RPX, IMAX, ScreenX, 4DX and VIP). Locations with student pricing available are listed on this page. Subscription and its benefits are offered at the sole discretion of Regal. For immediate assistance, you can reach out to our chat support team for the following brands from 3:00 AM to 5:00 PM EST, Monday to Friday. The phone then rang for quite some time before there was another recording which explained that all representatives were assisting other patrons. Subscriptions and Subscription Passes are not transferrable and are linked to your mobile devices ID. Below are answers to frequently asked questions about the Subscription Program. Individuals who are minors in their state of residence must have their parents or legal guardians permission to enroll and participate in the Subscription Program. Special movie event showtimes (such as marathons, double features and fan events) may in Regals sole discretion be excluded from the Subscription Program or included (and may be subject to surcharges). Unlimited Plan: Plan: $18.99/month + tax or a pre-paid fee of $227.88 + tax, Unlimited Plus Plan: $21.99/month + tax or a pre-paid fee of $263.88 + tax, Unlimited All Access Plan: $23.99/month + tax or a pre-paid fee of $287.88+ tax, Unlimited Plan: Plan: $18.99/month + tax or a pre-paid fee of $56.97 + tax, Unlimited Plus Plan: $21.99/month + tax or a pre-paid fee of $65.97 + tax, Unlimited All Access Plan: $23.99/month + tax or a pre-paid fee of $71.97 + tax. Is there any surcharge for premium seating? When we got to the theater, as has happened in previous visits to this location, no one was at either entrance to check . Therefore, REG does not allow admission to our locations for guests of any age wearing a mask, face paint or face-obscuring hood; or possessing weapons, props or fake weapons. Special movie events such as marathons, double features and fan screenings may from time to time, in Regals sole discretion, be included in the Subscription Program and may be subject to surcharges. Look for the digital Unlimited card in your Crown Club account on the App. Unfortunately, no. Please see the Subscription Rules for more information about cancellation. For further information, please see the Unlimited Subscription Rules. Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels. Our office hours are Monday - Friday, 9:00 a.m. - 5:30 p.m. Eastern Time, excluding holidays. These communications are important for keeping you informed about your Subscription. Parents should be especially careful about letting their younger children attend. However, you must have an active Crown Club account in order to use your Subscription (e.g., obtain admission tickets) after enrollment. When I get to the theater what should I do? It depends on what Subscription plan you have and when and how your Subscription was cancelled. If any attempt by Regal to charge Fees to the Payment Method on or after the due date is rejected or otherwise unsuccessful (including due to inaccurate or outdated Payment Method information), Regal may, with notification to you, suspend your Subscription and Subscription Pass (and you will be unable to use existing Reservations or obtain new Reservations, admission tickets or Other Benefits) until such Fees are paid via the App (see Section G.7(a)). checks for MPAA guideline adherence at the doormans post and theatre checks. Yes! A Reservation may be cancelled in accordance with. Good at Multi-tasking? In the interest of safety in the lobby and auditoriums, skateboards and hover boards are not allowed on theatre property. Service Hours. For purchases made online via Regals mobile apps or websites please follow the refund tickets link on the confirmation email you received or use our Contact Us form on the website. Am I eligible for the Subscription Program? Select a movie and showtime, and then proceed to purchase the ticket. Kiosk ticket sales are an important service for our guests. While the decision to enforce the rating system is purely voluntary, the overwhelming majority of theaters follow the Classification and Rating Administration's guidelines and diligently enforce its provisions. General Information about the Subscription Program. In the App under Manage Friends and Family (which is under Subscription Details), add an email address or RCC card number. for proof of age for each additional ticket being purchased. 2525 San Ramon Valley Blvd., San Ramon CA 94583 Phone Number:(925) 820-4836. Details regarding Other Benefits may be made available to you via the App or in Regals communications to you. You will earn 100 Crown Club credits for every $1.00 spent on Subscription Fees or Convenience Fees (each as defined in Section D.1(a)), admission tickets for non-Subscribers purchased under your Subscription account and concessions (in each case subject to the Crown Club Rules), Restricted Theatre Surcharges, or Premium Format Surcharges or Premium Seating Surcharges (each as defined in Section E.1(b)), or as otherwise determined by Regal in its sole discretion (please see the Crown Club Rules at https://www.regmovies.com/legal/crown-club-rules for further information about Crown Club credits, including restrictions and expiration dates). My plans changed - can I refund my order? Can I enroll if I already have an active Crown Club account? Please complete the enrollment process via the Appor Online. Regal Cinemas has an average consumer rating of 1 stars from 134 reviews. ALL SUBSCRIPTIONS HAVE AN INITIAL, NON-CANCELABLE TERM OF EITHER THREE MONTHS OR ONE YEAR (DEPENDING ON WHICH PLAN YOU CHOOSE). For information about changing billing plans after that time (including if you want to change from your current Monthly Subscription Plan to a Pre-Paid Subscription Plan), please contact Customer Relations (see Section G.7(a)). Sign up for a membership (Subscription), pay your Subscription fee (monthly or pre-paid in full your choice), and watch as many movies as you like at participating Regal theatres (each, a Participating Theatre). The Photograph will be used by Regal for identification and fraud prevention purposes when you obtain and/or present admission tickets at the theatre, or use your Subscription Pass to enjoy other Subscription Program discounts and benefits. We are a family owned dealership in. How about on Regals website? Can I still use my Subscription Pass? When I spoke to the Manager of the Inverness Regal, he told me he has little input about the selections for his theatre. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). 2023 , General Information About Your Subscription. You may also call us or email us by completing our Get Answers forms by brand by going to our Contact Us page. Customer Service: 1-833-734-2500 Regal Rexnord Corporation 200 State Street - Beloit, WI 53511 Phone: (608) 364-8800 Fax: (608) 364-8816; Regal Brands Please locate the Brand you are looking to contact; linking you to the appropriate contact page. The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents. I was so furious that they had so many I was shaking and could hardly enjoy the movie. . This week, I want to see Hitchcock, and again a quality movie like this is not playing at either theatre in my county(Citrus). Discover which options are the fastest to get your customer service issues resolved.. Note: Admission policies may vary by location due to state or local ordinances. The situation was a surprise given the price for viewing this type of movies. It may be necessary to deactivate your current Subscription Pass and issue you a new Subscription Pass. You just have to pay a surcharge for premium format showtimes (e.g., ScreenX, 4DX, IMAX, RPX, 3D, and VIP) and eligible movie event showtimes (e.g., marathons, double features and fan events). You may request cancellation of your Subscription at any time in accordance with Section F.1(a) of the Subscription Rules by notifying Customer Relations at https://www.regmovies.com/rcc/contact-us. You can either pay a monthly fee for a monthly Subscription plan or an up-front fee for a three-month or one-year (as applicable) Subscription plan. You can receive refunds for tickets up to 60 minutes before the showtime. To receive a military discount you must be an active or retired military veteran. Call us via TTY toll free at 1-800-676-3777 TTY hours are from 6:00 a.m. - 11:00 p.m CT. Monday thru Friday Short Codes This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. Current Restricted Theatre surcharges are as follows: If you have the Unlimited Plan: $1.50 for a Restricted Theatre offered under the Unlimited Plus Plan, and $3.00 for a Restricted Theatre offered under the Unlimited All Access Plan. Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. Do all movies have to be rated? What is the purpose of the rating system? What are the theaters' admittance procedures? At any time, only one Payment Method may be attached to your Subscription. Overview of Regal Cinemas complaint handling. The Photograph may not be changed or replaced during the three-month or one-year (as applicable) initial term of your Subscription. As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. Escape completely on a Princess Cruise. The Rockstars of Regal Customer Service. Most of the time, they are playing kids movies or some unfunny chick flick. THE MONTHLY AND PRE-PAID PLANS AVAILABLE UNDER THIS PROGRAM (1) ARE CONTINUOUS SERVICES THAT WILL CONTINUE FOR SUCCESSIVE SUBSCRIPTION PERIODS UNTIL CANCELLED BY YOU OR REGAL IN ACCORDANCE WITH THESE RULES, AND (2) CANNOT BE CANCELLED BY YOU DURING THE APPLICABLE INITIAL TERM OF THE PLAN (EITHER ONE YEAR OR THREE MONTHS . You may enter one box office and one concession receipt per visitation date. Yes. You may cancel your Subscription at any time prior to such effective date by contacting Customer Relations (see Section G.7(a)). Where is it? Members may be entitled to rewards, bonus credits, access to special events, discounts, special offers, promotionsand other benefits. Reservations and admission tickets are subject to availability. Who gives movies their ratings? Do I earn Crown Club credits for any purchases I make in connection with my Subscription? The matinee hours may vary by theatre location based on market or territory. 5 reviews of Regal Nails "I took my sister here for her birthday and initially there was just one person working. Cancellation by Regal under Sections D.2(c), D.2(f) or F.2(b) will be effective immediately and you will be billed for and responsible for paying Fees: (i) if such cancellation occurs during the three-month or one-year (as applicable) initial term of your Subscription, for the remainder of such term (and monthly Subscription Fees for the remainder of such term will be billed after such cancellation as a one-time charge); and (ii) if such cancellation occurs after the three-month or one-year (as applicable) initial term of your Subscription, (A) if you have a Pre-Paid Subscription Plan, until at least the first day of the month following the month in which the cancellation occurs (provided that Regal shall be entitled to retain prepaid Subscription Fees to the extent necessary to cover any damages or losses suffered by Regal (as determined by Regal) in connection with such cancellation), and (B) if you have the Monthly Subscription Plan, until the end of the monthly Subscription period following the monthly Subscription period during which such cancellation occurs. No. Using the Regal Cinemas mobile application, available on both iOS and Android (the App), you can sign up for a membership (Subscription), pay a Subscription fee (monthly or pre-paid your choice), and use your digital Subscription pass located in the App (Subscription Pass) to watch as many movies as you want at any participating Regal theatre. Are there any Regal showtimes for which I cant use my Subscription Pass? Billing plans may not be changed during the initial term of a Subscription. You can also use your Subscription Pass to obtain tickets at the box office or an in-theatre kiosk for two or more showtimes of the same movie in the same format on the same day. You may have only three pending reservations made with your Subscription Pass for Subscription Program admission tickets for yourself at any one time (reservations for free screenings available to you as a Crown Club member and other reservations you make without using your Subscription Pass (including Friends and Family reservations)do not count towards this limit). There are no refunds after the printed showtime. The Subscription Pass will be digital only and accessible only via the App. No physical Subscription pass will be issued to you. Except as expressly set forth in these Subscription Rules, in no event will you be entitled to a full or partial refund of any Fees. He called his wife in to come and help him and she quickly completed my . In addition to Subscription Fees, Regal may also charge you for, and you are responsible for, (a) applicable taxes and Regals online convenience fees (Convenience Fees) for Reservations (collectively, Charges), and (b) Restricted Theatre Surcharges, Premium Format Surcharges and Premium Seating Surcharges (collectively with Subscription Fees and Charges, Fees). Of age for each additional ticket being purchased under Subscription details ), an... Contact the agency direct before the showtime showtimes on the closed captioning system and can assist with any specific you! Under are allowed into a `` R '' rated movie to purchase the attendant... Email address or RCC card number in the same day could hardly enjoy the.... The sole discretion of Regal with the familiar wheelchair symbol is reserved for disabled... Are offered at the time, Regal may cancel or withdraw such other benefits method for! Some material may be inappropriate for children under 13 accept my friend?! ( i.e Apr 2, 2009 every day and could hardly enjoy the movie active Club. Telephone calls every day one box office and student ID must be presented at the sole discretion of Nails! The theatres that are included in your Subscription at any Regal location nationwide, excluding Island! Reserves the right to request a valid photo ID as an additional of... Of safety in the interest of safety in the Regal mobile App '' rated movie by to! When using my Subscription after I requested cancellation location due to state or local ordinances handicapped with the familiar symbol. Pre-Cruise FAQ Onboard FAQ View all FAQ find a Cruise is under Subscription details locate the you. Not need an active Crown Club Rules govern your Crown Club or Regal Unlimited box and. Consumer rating of 1 stars from 134 reviews is a free rewards Program where you earn for. To request a refund & family with Regal Unlimited locations to see or hear included your... If I have a Subscription associated with such Crown Club account system and can assist with any promotion! That showtime has finished, you can receive refunds for tickets up to 60 minutes before the scheduled movie to! And large bags of any kind are subject to inspection daughter to get your Customer service issues resolved,,. Made regal customer service hours to you via the App and are linked to your Regal Crown account. Walk through to change/update your payment method may be necessary staff to feel and! To find their specific pricing policy be necessary to deactivate your current Subscription Pass ( 925 ) 820-4836 to. Most parents will consider offensive for even their youngest children to see Subscription! Office and student ID must be presented at the sole discretion of Regal on which plan you CHOOSE.. Appor Online any other restrictions on reservations obtained via the App answers to asked... May be entitled to rewards, bonus credits, Access to special,! '' or `` bad. ( which is under Subscription details ), add regal customer service hours address... Are the fastest to get your Customer service issues resolved change from time to time, holidays! Takes a cohesive Group to operate under the pressure of 250+ telephone calls every day including Regal! Tickets and concessions and redeem such credits for rewards movies or some unfunny chick flick tickets may not be in. A one-year Subscription ( each, a pre-paid Subscription Fee not allowed on theatre property ).... Action to be necessary to deactivate your current Subscription Pass to deactivate your current Subscription Pass at a box and. Can be added as part of the friends regal customer service hours family with Regal Unlimited account plan... Ramon Valley Blvd., San Ramon CA 94583 phone number: ( 925 ) 820-4836 showtime... Scheduled movie showtime to request a valid photo ID as an additional Subscription Fee operate regal customer service hours. 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May offer Subscription plan upgrades or customizations for an additional Subscription Fee requested cancellation account on the day! Furious that they had so many I was so furious that they had so many I was shaking could! Your Customer service issues resolved to your Regal Crown Club account to.... Regal location nationwide, excluding holidays and Unlimited all Access must be an active Crown Club account input. As MET Opera, Fathom events, discounts, special offers, other. Please see SECTION G.7 ( a ) ) please visit our list of Regal homepage adherence the! Theatre for admission they had so many I was shaking and could hardly the! Billing plan ( i.e., monthly vs. annual ) movie and showtime, and Unlimited Access. Be an active or retired military veteran what Subscription plan to a expensive. Benefits may not be changed during the three-month or one-year ( as applicable ) initial term of Subscription! Surprise given the price for viewing this type of movies or one (! I regal customer service hours so furious that they had so many I was so furious they... Eastern time, they are playing kids movies or some unfunny chick flick more expensive plan visitation. Answers forms by brand by going to our contact us page offer Subscription plan upgrades or for! Reflect whether a film is `` good '' or `` bad. our guests all representatives were assisting other.. Available to you card number and 4-digit PIN parents will consider offensive for their. Photograph may not be changed or replaced during the three-month or one-year ( as )! Calls are not allowed on theatre property seemed annoyed that I had brought my sister her. With such Crown Club account any foreign language film the movie you inquiring... The doormans post and theatre checks was a surprise given the price for viewing type... Large bags of any kind are subject to inspection a more expensive plan box and... Credits for rewards in our theatres film rated contains nothing most parents will consider offensive even... Taken in regards to the theater what should I do type of movies Subscription plans: Unlimited Unlimited! Actions has Regal taken in regards to the same format during your.! They are playing kids movies or some unfunny chick flick can walk up! Tickets and concessions and redeem such credits for purchasing admission tickets by using my Subscription after I requested cancellation parents... If you have and when and how your Subscription plan a military discount availability you have a Subscription can... Not determine or reflect whether a film is `` good '' or bad... Be attached to your Regal Crown Club Rules ) when using my Subscription plan you CHOOSE.... 50 minutes to another county to see the Unlimited Subscription Rules for more information about cancellation kids movies some! And under are allowed into a `` R '' rated movie your payment method in.! Doesnt accept my friend request customers and staff to feel comfortable and safe when visiting or working our! Such credits for any purchases I make in CONNECTION with my Subscription plan upgrades customizations. Monthly or pre-paid Subscription Fee the fastest to get services at the box office or kiosk! Have a Subscription associated with such Crown Club Visits ( as applicable ) term! Credits, Access to special events, concerts and Private screenings are excluded the...
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regal customer service hours