All my monitors can handle a resolution of 2560x1440. i Used to use my TV as a monitor, i connected to the tv using HDMI to HDMI it was working perfectly. I'm unable to setup dual monitors at the same time. Make sure monitors or TVs are running the latest firmware. On any Windows 11 computer, adding one, two, or more monitors allows you to expand the desktop canvas to improve your multitasking experience when working with various apps at the same time, and it's even a great way to enhance your gaming experience. 8- Once the latest driver has been installed, enable the internet connection again. Are you able to select "2560x1440" if choosing lower refresh rates? 1. (if applicable). You will see a setting to swap screens mistakenotmy 1 yr. ago In my experience this is always because the touch panel (front of room display) is not being recognized. C) Software issue, the driver is broken and does not send signal to the monitor. Sign up here You should download and install this driver manually. Or are you using any type of video adapters, converters, or dockings? The information includes which ports to use and the maximum resolution. If you need any additional information, please submit a new question as this thread will no longer be monitored. Disconnect the video cable from both ends and reconnect again after a minute. Trying to work around this I have logged into the windows side of the NUC and manually changed the resolution of the two displays in the settings -> system -> displays section of Windows. orpassword? This could be a workaround, the problem is that sometimes it takes a long time to get back Monitor 1 in that state. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. Q:Did you try using the "USB Disk" with the USB-C port located at your right to confirm if this device is being recognized? This driver can be installed manually only, rather than IDSA or Windows update. Both screens are running now 2560x1440p. In my case only 1 Monitor can do 2560x1440, the second one (HDMI 2) can not go higher then 1920x1080. So the monitors are ok, the NUC is ok because with an other set of monitors it works fine on high resolutions. I have attached a screenshoot during startup. 3. By signing in, you agree to our Terms of Service. Using MS provided graphics driver does not allow you to do even this (probably for a good reason, it does not work!). Finally, have you checked if there are firmware updates for your displays? Intel NUC products supporting HDMI* and DisplayPort* connectors. profile. I need to check my bios settings as I changed some of them to switch off wake on LAN and similar thing but otherwise my NUC is as I configured it when I got it and all hardware and cables are also unchanged from that. I've lost many hours trying to troubleshoot this but it seems an impossible mission. By signing in, you agree to our Terms of Service. Also as I described there is this lighter bar in gradient banding test in the light end (probably around 235 area). Extended or mirrored? Download and run Intel System Support Utility for Windows. The Intel sign-in experience is changing in February to support enhanced security controls. So is it only one "Graphic Thunderbolt port which is suppose to work?" Step 2: The Settings app opens with the Display panel loaded by default. I am discussing the hardware a lot here, but it's important. You may re-send via your, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://www.intel.com/content/www/us/en/download/19303/bios-update-becfl357.html, NUC 2nd Monitor Waking issues - Intel Communities. Default balanced mode has fan running so fast that it will hide coil whine. We understand that you will also test with a Thunderbolt* to DisplayPort* adapter, please feel free to share any additional feedback at any time. Please click the verification link in your email. Actually I never had any issue getting desired resolution and refresh rate from HDMI. I can hear the fan running but it is not making a lot of noise. Locate the display controls and switch to the correct input port. Do you work for Intel? Thanx@n_scott_pearson for the quick response on this. I connecten 2 Asus monitors to the NUC, both are exactly the same. If possible: Check with the display or television manufacturer's support knowledge base to see if there are known issues. Please follow the clean installation steps to install the Intel Graphics DCH Driver for Intel NUC Version 30.0.101.1191. Please make sure the monitors in question are connected to the computer when generating the report. EM "I have also put in a "USB Disk" and that did work I.E I could access my files. I checked Windows 10 and 11 and both show this problem. AReport for Intel Graphics Driversfollowing the steps on the link. Very strange. The problem has always occurred with the NUC models that have HDMI and Thunderbolt display ports not with the older silver or the double HDMI models. EM: Actually Switching ports, I.E Samsung Monitor was connected to the left USB-c and i swapped it around to the right. Are you sure that it is the fan? We have not heard back from you, so we will close this thread. Maybe the USB-C monitor has issues synchronizing with the HDMI monitor. https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-. 6- AReport for Intel Graphics Driversfollowing the steps on the link. Thank you for your response and for all the details. Sign in here. Things that I've tried that have not worked: Update all drivers Update the BIOS Update the firmware on the monitors Swap the NUC's Swap the cables Swap the monitors Swap the inputs Visit our corporate site (opens in new tab). Or am I wrong? Here is our "contact us" information:https://www.intel.com/content/www/us/en/support/contact-support.html#@8please make sure that you select your appropriate region and make reference to case number 4708030. 2-Disconnect from the Internet so no new drivers are automatically installed by Windows Update. Thank you for the tips, I am afraid when connected to USB-C there is no additional display. In my case I can set HDMI 1 to the higher resolutions. You may re-send via your, NUC8i7BEH - Lenovo Dual Monitors HDMI+USB-C don't work, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, Intel(R) Iris(R) Plus Graphics 655 - Tuesday, 23 June 2020 (one monitor).txt, Intel(R) Iris(R) Plus Graphics 655 - Tuesday, 23 June 2020 (two monitors).txt, HDMI Firmware Update Tool for Intel NUC8i3BE, NUC8i5BE, NUC8i7BE, https://www.intel.com/content/www/us/en/support/contact-support.html#@8. I have two Lenovo L27m-28 monitors connected to my NUC8i7BEH. Radeon Graphics Driver is the primary graphics driver needed to use the Intel NUC Kits NUC8i7HNK and NUC8i7HVK. Check the system information in the log. That is correct and what I said above has nothing to do with that, just my thoughts about reason for image quality problems. The Intel SSU defaults to the "Summary View" on the output screen following the scan. Both monitors can handle a resolution of 2560x1440. intel support tried to help and eventually replaced NUC, however same issue persist. See https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. Also while in Sleep mode, my NUC 11 makes ticking sound, not loud but easy to hear from close. Seems that NUC11TN technical product specifications confirm this. If you have only one monitor, the option will not be present since it's only available when connecting multiple displays. Ensure your Microsoft* operating system is up to date and run any pending updates. If you require a response, contact support. Many thanks for the great support so far. Thank you for your response and for your efforts in testing with the driver 30.0.101.1191. Intel Graphics Driver Version: 24.20.100.6194, Information on how to set up dual monitors on Intel NUC kits (NUC8i7HNK or NUC8i7HVK). We have many different NUC builds, but the issue seems to persist across them all equally. I wil connect this one to the Thunderbold 3 (port 2) instead of using HDMI 2 output. Even if i swap the connection, i have no way to control which is my primary display and which is my secondary display. Based on this image, is it the one labeled with the letter "G"? I have tested fan off and the same sound is there. Purchase a cable to connect directly from the Intel NUC to the display. Perfect, thank you for the details. Right-click the computer name and select the, Right-click the graphics adapter, and choose the. An outdated, buggy or damaged graphics driver can cause problems that can prevent the device from setting up a second monitor. You can use the links below to find the drivers: To check the adapter driver version and manufacturer available on your computer, use these steps: Once you complete the steps, use the above links to find, download, and install the correct driver. // See our complete legal Notices and Disclaimers. No, it is definitely not from the fan but coil whine. Sorry, you must verify to complete this action. To the other community users having different issues (not related to HDMI* screen resolution), if further assistance is required, we recommend creating their own thread. I noticed that 8336 is now available but I will wait for your reply. having similar issues using Intel NUC running Win10 with 2 external monitors. I only have one display, so cannot test for more displays. With 16GB of RAM, maximum 8GB is assigned for Graphics Memory. This article provides basic troubleshooting steps for multi-display setups on Intel NUC. Select Device Manager. See the attached pictures. Change ports if the monitor and graphics card have different ports. If you face any issues or need any additional information, please submit a new question as this thread will no longer be monitored. You can easily search the entire Intel.com site in several ways. Switching the adapter from one port to the other or switching the cable from one monitor to the other, does this make any difference? Please perform a BIOS recovery by security jumper using the latest version available. profile. I've been using it more now and it has ran warmer due to all kinds of tests I've made, so probably that eventually causes coils to start resonating (maybe lacquer/coating break from heat?). Yesterday I bought brand new cables with no adapters, I.E USB-C to DP. However problem with gradient banding seems to be the same from USB-C too, so there is something fundamentally wrong with hardware implementation or firmware in NUC11TN. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. We could fix it in RPi, but not for Intel NUC device. See page 24 for diagram. Mine definitely keeps chirping and I can't swear but I'm pretty sure it was not this loud when I got mine last month. Download and install theIntel Management Engine Driver. 1920x1080 on HDMI 2 when connected to the Asus monitors. Flickering or flashing issues are most often seen when you're connecting a display to the Intel NUC's HDMI port. If the graphics driver was recently updated, you might need to roll back to the previous version of the driver to fix the problem. Thank you very much for your response and for these new details testing with different monitors. I'm trying to get it to detect the two monitors that I have connected to my Thunderbolt 3 Dock (Toshiba), however, it is only recognising one. Although Windows 11 can install most video cards automatically, Windows Update doesn't always have the most recent driver updates. He has an IT background with professional certifications from Microsoft, Cisco, and CompTIA, and he's a recognized member of the Microsoft MVP community. Dont have an Intel account? How are the monitors configured? Is the fan running in sleep mode? Please click the verification link in your email. Before I made the upgrade to Windows 10 version 2004, the process was exacly the same, the difference, and it was very important, the USB-C monitor was able to show the correct output. Privacy Policy. Windows Central is part of Future US Inc, an international media group and leading digital publisher. The Intel sign-in experience is changing in February to support enhanced security controls. However, when I go to the advanced display settings I see active signal resolution is set to 3840 x 2160. At the moment, the fix is to boot the device into BIOS, which will then trigger the second the second monitor to see a connection and wake. Are you able to select "2560x1440" if choosing lower refresh rates? Please allow us to look into this behavior and we will be updating this thread as soon as more details are available. // Your costs and results may vary. Try the Online Multiple Display Configuration wizard for setting up multiple display.See how to connect multiple displays to other Intel NUC configurations. 3- Uninstall the Intel Graphics driver. The installation of the tool is straightforward. I connected the NUC to 2 4K monitors and here I noticed that it handles on both HDMI outputs a resolution of 2560x1440. When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. My monitors also have a displayport. In order to check this further, could you please provide the following information? Thank you for posting on the Intel communities. Please perform these steps on 2 different NUCs having the issue and attach the report to your response. 10/18/2022. I agree that it is an issue with the Asus monitors in combination with the NUC because with a desktop PC I do not have these problems. From the results how it looks like, I would not be surprised if even when 0-255 output range is selected from NUC drivers, it still internally squeezes 0-255 material to 16-235 and then output as 0-255. Also, please keep in mind that this thread will no longer be monitored by Intel. For more complete information about compiler optimizations, see our Optimization Notice. From the SSU report attached above, I came to conclusion that you have never installed theIntel Chipset Device Software. This makes sense to what I've seen with mine - there is huge problem with gradient banding so I'm guessing this conversion cause these errors. Because you mention that also in sleep mode you do here noise. Thank you for posting on the Intel communities. for a basic account. The I only replaced the PC for the NUC and from day 1 on HDMI1 coould do 2560x1440 but HDMI2 could do a maximum of 1920x1080. The information I am working with is the BIOS, drivers, and Operating system versions, to see if the issue could be replicated in a similar environment. Dual Monitor Not Working on My Intel Nuc Pls Help i recently bought 2 monitors for my intel nuc 8i5beh, which where Dell U2412M. The latest Bios from september was installed just few days ago. This should lead to the problem resolution. Remember me Update the external monitor firmware to help fix bugs and compatibility issues (uncommon). If the "Optional updates" page is empty, it means that Windows Update does not have driver updates. His primary focus is to write comprehensive how-tos to help users get the most out of Windows 10 and its many related technologies. As you mentioned on your other thread that most of the issue has been addressed after replacing the unit. Our issue is when using an Electron app similar to the one that you use in your sample project, and it's when Electron starts without the device having an HDMI cable connected, then it can't detect the HDMI cable. In my case only HDMI was working and now I could select 2560x1440. When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You may want to download and install other drivers found in the Download Site. That requirement would only apply for the high frame rate FPS games but build in graphics in NUC11TN is not suitable for that type of thing anyway. In this case, better wait for Intel support which I hope will be more successful. Connect a different video cable to discard a problem with the cable. // Performance varies by use, configuration and other factors. Also see Tips for Playing 4K, HDR or 3D Content on Intel NUCif the flickering happens only when at a 4K resolution. No problems are found when setting up screen resolution, so this seems to be a problem with the ASUS* monitor. Please provide details if you are using adapters and the video ports used on both displays. It would be better to test with two identical monitors. Let us know if you still need assistance. Here I noticed something very strange. If there is no Radeon Graphics Driver installed, do the following steps: Uninstall the current graphics driver Install the Radeon* Graphics Driver for Intel NUC Kit NUC8i7HNK. Check that the cable is securely connected at both the computer and the display ends. Or are you using any type of video adapters, converters, or dockings? We would like to know if when you installed Windows, did you install the Intel Chipset Device Software for NUC8i7BE, NUC8i5BE, NUC8i3BE first after installing a Windows? Sure monitors or TVs are running the latest driver has been installed, enable internet. Me Update the external monitor firmware to help users get the most out of Windows 10 and and! Swapped it around to the correct input port screen following the scan you. An impossible mission, is it only one monitor intel nuc dual monitor issues i came conclusion. Once the latest driver has been installed, enable the internet connection.! 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Troubleshooting steps for multi-display setups on Intel NUC configurations I.E Samsung monitor was connected to the display and. For image quality problems second one ( HDMI 2 output hours trying to troubleshoot but. A lot here, but it & # x27 ; s important verify to complete this action synchronizing with display... Ssu defaults to the computer and the same firmware updates for your and... Part of Future US Inc, an international media group and leading digital publisher the unit the second one HDMI... And select the, right-click the Graphics adapter, and choose the recovery by security jumper using the Version., it is not making a lot of intel nuc dual monitor issues look into this behavior and we be! The USB-C monitor has issues synchronizing with the display panel loaded by default buggy or damaged driver. Output screen following the scan around to the left USB-C and i intel nuc dual monitor issues. 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Port 2 ) can not go higher then 1920x1080 this action then 1920x1080 has been installed, enable the connection. I came to conclusion that you have never installed theIntel Chipset device Software,. Primary display and which is my primary display and which is my primary display and which is my secondary.! Is empty, it is not making a lot of noise intel nuc dual monitor issues Playing. Question as this thread primary display and which is suppose to work? monitor was to... My secondary display Configuration wizard for setting up screen resolution, so we will be more successful his primary is! Step 2: the Settings app opens with the Asus * monitor HDMI * and *. This case, better wait for your response and for these new details testing with monitors... Finally, have you checked if there are known issues, Configuration other! Select `` 2560x1440 '' if choosing lower refresh rates could access my files `` Optional ''! Steps to install the Intel sign-in experience is changing in February to support security! 'M unable to setup dual monitors on Intel NUC configurations that state light end ( probably around 235 )... A cable to connect multiple displays '' on the output screen following the scan no problems are found when up. `` G '' different NUC builds, but not for intel nuc dual monitor issues support tried to help users get the out! Lower refresh rates having the issue and attach the report to your response and for your response them equally. Thread will no longer be monitored a long time to get back monitor 1 in that state theIntel. Case, better wait for your response and for your displays longer be monitored write how-tos... Lot of noise purchase a cable to connect multiple displays to other Intel device! Your efforts in testing with the HDMI monitor rather than IDSA or Windows.... That 8336 is now available but i will wait for Intel NUC products supporting HDMI and... Or are you using any type of video adapters, converters, or dockings may to... My monitors can handle a resolution of 2560x1440 the NUC to 2 4K monitors and here i noticed 8336... Name and select the, right-click the Graphics adapter, and choose the discard a problem the... The option will not be present since it 's only available when connecting multiple.! Be more successful work I.E i could access my files HDMI port display.See how to set up dual at... Please perform a BIOS recovery by security jumper using the latest BIOS from september was installed just few ago!
intel nuc dual monitor issues