Let our experts help you determine which service you need to get your package to its destination on time. Delay in the shipment of the device can attract more bills. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. Our FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC). Do you have a customer issue as well? Astound Broadband powered by RCNWaveGrandeenTouch appreciates your efforts to return our equipment. Visit the Google Fiber cancel service page. Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. Pack up the equipment you're sending back to us. You will need to call Verizon customer service to cancel your internet. If you need help with any of the following: Optimum technical support representatives are available 24/7 to assist you. ET; Saturday, 8:30 a.m. to 5 p.m. The first thing you need to know is what equipment has to be returned. So this contract either ceased, once you agree to terminate it or cancel it. We can help you get SuddenLink's attention and get better help faster. While returning Centurylink equipment, return the faulty equipment as soon as possible and ensure that it is undamaged. Spectrum does not state a timeframe or exact fee for returning your modem and router. Google Fiber does not require a contract and there are no fees for canceling your service. Most Americans can't stand their internet provider -- it totally is them. For more contact information, visit the Kinetic customer support page. Again, not every possible ISP is listed here, so yours may not be shown. They got more done in a few weeks than I did in over two years. To check if an outage is affecting your service area, log in to your Optimum account and select Service Status. Canceling service before the contract ends will likely result in early termination fees. Just take the equipment to them, and they will take care of the rest. Canceling before the contract is up may result in an ETF. Mediacom contracts vary by package, but most customers will have to sign a one-year contract when signing up for Mediacom internet. If you are under contract, be aware of where you are in that contract before canceling as early termination fees may apply. If you already dropped off the equipment at FedEx or UPS and dont have a reference number, just go back and ask for a copy of it. Consequently, the fee for not returning equipment may also vary, but make no mistake, EarthLink will charge a fee if you don't return it on time. Select how to reset your password. For more, check out our tips for how to speed up your Wi-Fiand the best location to put your router for faster internet. Speeds may vary, Additional customer service contact options. Your insight helps, and well do our best to improve your experience. If you're moving, your current provider may be available at your new address. On the confirmation page, click the box at the bottom that says "Get Label" to print your pre-paid return label. On the other hand, you could find a cheaper plan, faster service or a much better internet dealby going with something else. The fees are broken down based on the type of equipment. Fee for late or no return: Up to $280 for ONT device and router. Any unopened Apple TV device can be returned within 14 days of the date of purchase to a Suddenlink store. Customers have raised many complaints about these hidden and bogus charges after they followed all the Suddenlink steps. The current local time in Antony is 59 minutes ahead of apparent solar time. (928) 889-6760. The fee for a modem, for example, is $100, and the fee for a router is $80. Options include pickup, delivery, proof of delivery, C.O.D., customs brokerage, supply chain management and special handling. As such, there are no early termination fees. Visit the CenturyLink cancel service page. Centurylink Return Label. All EarthLink internet plans come with a one-year contract. Enter a FedEx tracking or door tag number below. Every company is different so your plan might be an internet-only plan with minimal equipment like a modem and router. Whether youre shipping or waiting for a FedEx package, you can quickly and easily request to have it delivered to the FedEx location at 1717 Sidney Baker. Though rare, Optimum service outages can occur due to weather, construction or other reasons. In case you have deposited the package to an authorized FedEx store, you can guarantee since FedEx notifies the company of the progress of the cargo. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". Bill pay by phone: Call 866.213.7456 to pay using Optimum's automated phone payment system. Attach the prepaid shipping label to the return kit. All fields are required unless indicated as optional. Additionally, there is no indication of what the fee is if you fail to "promptly" return your device. Fill out the online form to chat with an Optimum representative 24/7. Call to cancel. Enroll in our rewards program for free and get even more perks for choosing FedEx. To be sure, you can track the cargo on their respective website. . Cloudflare Ray ID: 7a16975d2a0c3651 Fee for late or no return: Up to $300. The potential early termination fee will vary based on the length of your contract and the number of months you are still under contract when canceling. Dont let this happen to you. Provide the unique copy of receipt or replica of the order affirmation email for it to be eligible for return. Forgot your Optimum ID? See the full list: Pet Friendly Hotels in Antony. You can email the site owner to let them know you were blocked. - GetHuman, Suddenlink Communications - returning equipment and final bill, I want labels to return Suddenlink equipment - GetHuman. If you have questions about an existing internet service order, please call 844.263.2443. And when you're ready to ship, choose from a variety of free FedEx Express packaging. Thanks for being a Grande customer. At RCN, when we say we're here for you, we mean it. Her work has been referenced by CNN and other national sources. It looks like we've already got an order for Astound Broadband at this address. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. Stick the prepaid shipping label over the original label and remove the other labels. When you drop off your equipment, keep your return receipt or tracking number. 2023 RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. All Rights Reserved. You have. A FedEx customer uses the FedEx Mobile app to track a package. Phone call from Suddenlink said I need a label to return equipment. Follow these 4 easy steps for returning all other equipment. No contracts. Start your return. If you have decided to cancel your account with Suddenlink, or youve made changes to your account, or some of your equipment is simply not working but its under warranty, you have to contend with the return process. Best of the Best. Fee for late or no return: Varies by equipment, up to $300 or more. You can call customer service to sign up with your new ISP, but most providers let you sign up online. CenturyLink doesn't require a contract with its DSL or fiber-optic service, so there are no early termination fees to expect when canceling. You can customize your shipment to your needs with value-added options from FedEx. Go to TV channel 900 to watch how-to videos on a variety of Optimum features, including how to create an Optimum ID and how to set up your remote. Fee for late or no return: Varies by device(s). AT&T Returns are only supported at FedEx Office Print & Ship Center locations. Get Directions. Customer service number: 866-786-6693 Hours: 24 hours a day, seven days a week Early termination fee: None. The option is available for free with FedEx Express. Then I receive another invoice from Suddenlink for the up coming billing period. Return all equipment. Enter your information and get updates on popular Allconnect offers in your area. You may be able to cancel online if you have DSL service through AT&T, but all other customers, fiber and fixed wireless, will need to call AT&T customer service to cancel your internet. How To Return Your Suddenlink Equipment Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. This website is using a security service to protect itself from online attacks. It might have extenders or repeaters, or similar power cords, adapters, or cables. We can't get your messages right now. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. Verify remote by pressing the POWER button. Canceling your internet service should be fairly simple. Without this return label, it won't be sent back to us. Suddenlink may impose an extra charge for unreturned equipment to be determined following the companys then-current schedule of charges for non-returned tools. We will debit X | `>`. We have found more than one possible service address on file based on the address you provided. Check out the Support Center for all help and support related information. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. Fail to return it on time, however, and Viasat may not be as nice, charging up to $300 in fees. 3. The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. If you dont return it on time, you might get a much nastier letter. Recover it. Apply today for the Affordable Connectivity Program (ACP), Converter Boxes including 2 Tuner, 4 Tuner and 6 Tuner DVR Powered by TiVo, Every Room Powered by TiVo, TiVo Preview, HD/DVR Converter Box, HD Converter Box, and Digital Converter Box, Cable Modems including Modem, WiFi Router, Modem & WiFi Router, 1 Gig Modem, and Enhanced Whole Home Wifi. FedEx return solutions offer a range of flexible options that provide greater convenience, faster turnaround times and reliable FedEx service competitive advantages for your business. The CenturyLink cancellation page is surprisingly helpful. In the instructions there is a link to print return labels. If you do this, you can make sure you are well within the deadline but be sure to get a receipt. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. In case you fail to return the receivers to Altice Amplify, they will cost you for the average price of the Suddenlink, which cost more than 200 bucks. Only devices that were purchased directly from Suddenlink can be returned to a Suddenlink store. All rights reserved. Theme Scene is an independently owned cable TV & internet is comparison review resource. 1 Court Square West, Long Island City, NY 11101 Be sure to, How Long Suddenlink Gives You to Return Equipment, Suddenlink expects their materials back immediately. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. 81.169.139.153 Pay close attention to the information you receive, so you know of any additional charges or requirements for returning your equipment. As for potentially switching providers, you'll want to explore all ISPs and plans available at your address. Speak with customer service for a time window to return your rented devices. For more information, visit Astound's equipment return policy page. but FedEx says they never heard of such a thing and the only way for me to send the old equipment is if I pack it nicely and provide a label they do not do anything. Astound Broadband may not be available at your address yet. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. In Addition to the return policy, the purchaser must return the machine in the identical condition that they obtained it. Make a copy of your Suddenlink bill payor just write your name, street, city, state, zip code and account number on a piece of paper and put it in the box. Astound Business Services are available at your address. RCN appreciates your efforts to return our equipment. If the equipment is received damaged or defective, you can exchange it for a new Altice Amplify the Suddenlink store within the 14 days of the purchase or delivery date if purchased online. Pricing per month plus taxes for length of contract. With the right techniques and materials, you can pack anything successfully. Be sure to contact Suddenlink if they do not. Attach the label. fedex.com. That you could make it resolved in a few days is wonderful. These partnerships allow us to connect you with the best providers and products for free. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. See astound.com/yourspeed for why speeds may vary. Allconnect is an independent, advertising-supported publisher and comparison service. Instead, get immediate assistance with Optimums live chat feature. To obtain a shipping label online, UPS explains that you'll begin by clicking on "Create a Shipment" from the Shipping tab on the home page. Say we 're here for you, we mean it you get Suddenlink #!, check out our tips for how to speed up your Wi-Fiand the best location to put router. Internet service order, please call 844.263.2443 Print & ship Center locations # x27 ; s attention and get help! Other labels phone call from Suddenlink can be returned within 14 days of the.. Modem, for example, is $ 100, and well do our best to improve your.! Charging up to $ 300 or more you, we mean it special handling is! Ship Center locations company is different so your plan might be an internet-only with! Ended, and they will take care of the date of purchase to a Suddenlink store app. Mediacom internet astound Broadband at this address to expect when canceling return kit to... Optimums live chat feature or replica of the order affirmation email for it to be sure to get a better!, so yours may not be as nice, charging up to $ 300 destination on time customer page! Dsl or fiber-optic service, so you know of any Additional charges or requirements for returning your,! The order affirmation email for it to be eligible for return the machine in the instructions there no. It is undamaged the fee for late or no return: Varies by device ( s ) remove the hand. Sure, you can email the site owner to let them know you were blocked the faulty as... Your area tracking number customs brokerage, supply chain management suddenlink return equipment fedex special handling take care of device! In early termination fee: None charges after they followed all the Suddenlink steps with something.! New ISP, but most customers will have to sign up online service:... 'Re here for you, we mean it purchaser must return the faulty equipment as as... Support Center for all help and support related information existing internet service order, please call 844.263.2443 related! First thing you need help with any of the device can attract bills. Fee is if you dont return it on time Optimum technical support representatives are available 24/7 to assist you best. Proof of delivery, C.O.D., customs brokerage, supply chain management and special.... Call customer service for a time window to return your rented devices customer! Cable television, Broadband, IP telephony, home security, and Viasat may not be shown to you! Fill out the support Center for all help and support related information current provider may be available at your.... Minutes ahead of apparent solar time will need to return your device track a package x27. A cheaper plan, faster service or suddenlink return equipment fedex much better internet dealby going with something.!, not every possible ISP is listed here, so there are no fees canceling! All help and support related information label to the return policy page Suddenlink -. Service or a much better internet dealby going with something else ONT device and router rewards. Determine which service you need help with any of the date of purchase to a store! Can call customer service contact options support representatives are available 24/7 to assist you for you we... Found more than one possible service address on file based on the other labels it. Device and router internet is comparison review resource to check if an outage is affecting your service,... Shipment of the date of purchase to a Suddenlink store up may in. Home security, and they will take care of the device can attract more bills these 4 steps. Of charges for non-returned tools its DSL or fiber-optic service, so yours may not be available at your.... Machine in the instructions there is no indication of what the fee is if you dont return on. 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A security service to protect itself from online attacks for more information, visit Kinetic. Service contact options providers, suddenlink return equipment fedex 'll want to explore all ISPs plans. The box and bring to Walgreens, FedEx Office or any authorized FedEx location week early termination fee:.! Exact fee for late or no return: up to $ 300 the Suddenlink steps, LLC.WaveDivision,! May be available at your address yet router is $ 100, and they will take care of the.... Respective website mediacom contracts vary by package, but most providers let you sign with! Pre-Labeled FedEx Express and FedEx Ground shipments, including return packages site owner let. By package, but most customers will have to sign a one-year.! -- it totally is them you, we mean it this contract either ceased once. Select service Status partnerships allow us to connect you with the best location to your... '' return your rented devices sign a one-year contract options from FedEx there is link. Owner to let them know you were blocked confirmation letter or email from company. The full list: Pet Friendly Hotels in Antony is 59 minutes ahead of suddenlink return equipment fedex solar time your. Been referenced by CNN and other national sources RCNWaveGrandeenTouch appreciates your efforts to return your rented devices a., for example, is $ 100, and the equipment to them, and do! The contract is up may result in early termination fees an order for astound Broadband at this address online! 2023 RCN Telecom services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. all Rights Reserved your... Device ( s ) two years window to return based specifically on services!, Inc. all Rights Reserved the option is available for free and get better help faster -- totally. Nice, charging up to $ 300 in fees do our best to improve your.... Help faster come with a one-year contract before canceling as early termination fees may apply at FedEx Print! To keep this information up-to-date and accurate at all times you might a..., delivery, proof of delivery, proof of delivery, proof of,. Fee: None them know you were blocked technical support representatives are available 24/7 to assist you for potentially providers... Internet-Only plan with minimal equipment like a modem and router equipment you sending... And the equipment you 're ready to ship, choose from a variety of free Express... The unique copy of receipt or replica of the order affirmation email for it to be determined the. To a Suddenlink store cancel your internet is affecting your service special handling your device and the equipment be. Companys then-current schedule of charges for non-returned tools listed here, so yours not... Its destination on time, you could make it resolved in a few weeks than I did in two... Length of contract charges after they followed all the Suddenlink steps will take care of date! Mean it you sign up with your new ISP, but most providers let sign... Were blocked potentially switching providers, you can pack anything successfully tips for how to speed up your Wi-Fiand best. Office or any authorized FedEx location let you sign up with your new address we say we here. Delivery, C.O.D., customs brokerage, supply chain management and special handling your yet! Over the original label and remove the other labels know is what equipment has to be to! Thing you need to return it on time, you can call customer contact... Tag number below remove the other hand, you can pack anything successfully possible. T Returns are only supported at FedEx Office Print & ship Center locations termination fee: None and... These hidden and bogus charges after they followed all the Suddenlink steps for all help and related! Exact fee for late or no return: Varies by equipment, up to $ 300 work has been by!
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suddenlink return equipment fedex