A ShipFrom PostalCode is required to verify if dangerous goods service is available from the selected origin country, otherwise the shipment will be rejected. These errors are critical and prevent requests from processing. HazMat TransportationMode has invalid value. Net Quantity UOM: XXX is Not Valid For IATA. A UPS tracking number, for domestic packages within the United States, will usually start with 1Z followed by a 6 character shipper number (numbers and letters), a 2 digit service level indicator, and finally 8 digits identifying the package (the last digit being a check digit), for a total of 18 characters. For example, a document such as: invoice/receipt purchase order repair bill/estimate damage photos Missing or Invalid ChemicalRecordIdentifier. The selected billing option is unavailable to the desired country. On the E10 Billing Tab, the UPS account number entered account is invalid/incorrect. Shipper has no SDL contract and is not eligible to ship SDL shipments. Valid length is 1 to 35 alphanumeric, Invalid or missing intermediate consignee address line 1. Valid length is 1 to 35 alphanumeric, Invalid or missing product weight unit of measurement code for product number {0}. Packages must weigh more than zero kilogram. If a third party is being used the contact field must include both the name and the customer account with that provider. Successful responses may or may not include warnings. May also be caused by the customers account being on credit hole. Valid length is 1 to 5 alphanumeric, Invalid or missing mode of transport. Your UPS account number is a six-digit number that identifies your account, whether you have an individual or a corporate account. Shipper phone number cannot be more than 15 digits long, The country associated with Shippers ShipperNumber must be the same as the shipments Shippers country. Cannot use multiple types of currency in a shipment. The Billing address Country is invalid for the credit card. Invalid Unit Price for package {package number}. The UPS Returns Flexible Access option is available for US and Puerto Rico shippers only. Please include UPS Premier Mesh Sensor on the UPS Premier Gold or UPS Premier Platinum Package. Invalid GoodsNotInFreeCirculationIndicator. (#120412) The issue is that the UPS account # you are trying to use for the 3rd Party or Recipient Billing does not match that address information for that account in the UPS servers, or the customer has disabled their account for third-party/recipient billing. Missing or Invalid ShipTo tax identification. The account is not authorized for Dangerous Goods for origin countries in the European Business Unit List, Missing or Invalid ChemicalRecordIdentifier. Correct value is needed for EEI form, Missing or Invalid Form EEIFilingOption Code. Invalid PreDepartureITNNumber or EEIShipmentReferenceNumber in EEIFilingOption. Saturday Pickup is unavailable with the selected service. Missing or Invalid Mail Innovations Cost Center. Please check the value entered, LabelDelivery is not valid with the shipment. Error: UPS account number that was provided as the payment method is missing or invalid. Please contact the vendor for further information, Label is unavailable -- the shipment has not been processed. The payer of Transportation charges is invalid for Split Duty VAT shipment. 2023United Parcel Service of America, Inc. All rights reserved. The payer of Transportation charges and the payer of Duty and Tax charges must not be the same for Split Duty VAT shipment. Shipper is not eligible to ship Hazardous Material / International Dangerous Goods. Invalid InternationalForms/InBondCode. Valid values are NC or NO, Invalid or missing net cost date range begin date for product number {0}. Missing or invalid alternate delivery address city. Mail Innovations is not a valid service for shipping all categories of dangerous goods. Missing InternationalForms/PartiesToTransaction. Valid values are KGS or LBS. The requested accessory cannot be added to the shipment. Valid length is 0 to 35 alphanumeric, Invalid or missing intermediate consignee city. When satisfied with all other shipping options, select Preview Shipment or Ship Now. The Authorized Return Service is unavailable with the selected accessorial. Package exceeds the maximum length constraint of {0} inches. Try registering with a different email address. Valid length is 1 to 35 alphanumeric, Invalid or missing forward agent tax id. Valid length is 6 to 15 alphanumeric, Invalid or missing product origin country code for product number {0}, Invalid or missing net cost code for product number {0}. HazMatPackageInformation QValue must be decimal value with one significant digit. Invalid/Missing the earliest shipment pickup time, Invalid ShipmentServiceOptionsNotification/EMailMessage /SubjectCode, Invalid PackageServiceOptionsNotification/ EMailMessage /SubjectCode, No more than two email addresses for Receiver.Return Notification are allowed in a shipment, Missing/Invalid LabelSpecification/ LabelPrintMethod/Code, Missing/Invalid LabelSpecification/ HTTPUserAgent, Missing/Invalid LabelSpecification/ LabelImageFormat/Code, Missing/Invalid Combination of LabelSpecification/ LabelStockSize, Invalid LabelSpecification/ LabelStockSize/Height, Invalid LabelSpecification/LabelStockSize/Width, A Label cannot be generated for a voided Return Service Shipment, Label Recovery system is currently unavailable, Label is unavailable -- the package has been sent to the destination address, Invalid shipments return service for label recovery, Either tracking number or combination of reference plus shipper number required, The shipment for the requested tracking number or the combination of reference number plus shipper. Verify whether your account is listed or not; if not, select Add a UPS Account option. Why do I get missing/invalid shipper number error when attempting to use the Shipping API? HazMat IDNumber Number violates datatype only ASCII allowed. The selected international form is not valid for the shipment origin and destination countries, Invalid or missing sold to attention name. Missing or Invalid Transportation Mode. Missing label specification label image format. 999999999999. Please contact UPS Customer Service for assistance 62-0807-1-877-877, The maximum dimensions for a pallet are %maxlength% in (length) by %maxwidth% in (width) by %maxheight% in (height) for the selected origin. Valid length is 0 to 9 alphanumeric, The selected international form is not valid for the shipment origin country. If you are picking up from a city within %orig.country%, enter the correct city. No user level discount applied for this shipment. In the large white box, type the following text: select * from SO83 Click the running-man icon to execute (now at top left) Mail Innovations shipments are limited to 1 package. Regulation Set is not valid for the origin country. All packages with DryIce RegulationSet must contain the same Regulation Set. Letter service is invalid for shipments with more than 1 package. Shipment Description is required for this shipment. Account specified as Broker of Choice is invalid. Valid length is 0 to 15 alphanumeric, Invalid producer address line 3. There are three solutions which can help solve this problem: SOLUTION #1 - Correct or add the Shipper account to the Billing Account profile 1. Acceptance Audit Pre-Check cannot be performed. Label and Receipt links are currently unavailable. The country of origin associated with the content in the CN22 form is invalid. If you want to pickup from %orig.AdjCityName%, select %orig.AdjCountry% and enter the postal code %orig.AdjPostal%. Missing or invalid Package Release Code. Valid length is 0 to 35 alphanumeric, Invalid ultimate consignee address line 3. No more than 3 address line information can be given for producer address. Invalid EEIShipmentReferenceNumber in EEIFilingOption. HazMat TransportationMode violates datatype only ASCII allowed. Commercial Invoice Removal is valid only for Import Control shipments. The Saturday Delivery option is unavailable with the requested service. Exceeds maximum number of International Forms (13) allowed per Shipment. Missing or Invalid Simple Rate Package Code. To verify that your account is setup correctly: Log in to ups.com (Be sure to use the same User ID and Password that is in your Shipping API) Click your name in the upper right corner and select "Accounts and Payment" from menu. Shipper phone extension is only valid if a phone number is given. Please contact UPS Customer Service for assistance 62-0807-1-877-877, The maximum dimensions for a pallet are %maxlength% in (length) by %maxwidth% in (width) by %maxheight% in (height) for the selected destination. Either license number and license date or license exception code and ECCN number must be present. Invalid or missing producer attention name. The maximum number of user access attempts was exceeded. Net Quantity indicated exceeds the allowed maximum, based on chemical table validation. Missing or invalid alternate delivery address postal code. HazMat EmergencyPhone Number exceeds maximum length of 25 characters. No more than 3 address line information can be given for forward agent address. Import Control Shipments does not allow package void in a shipment. For a domestic return movement, the payer of the freight must be in the country of the return movement. Either Translate container or Locale element is allowed but not both. Valid length is 1 to 3 alphanumeric, Invalid or missing product unit value for product number {0}. The COD option cannot be combined with the Return Services option. A package-level accessorial is not available with the shipments origin/dest pair. The COD Funds Code is invalid. If you have questions regarding your UPS invoice, please contact UPS Customer Support. HazMat UOM violates datatype only ASCII allowed. CARRIER_ACCOUNT.TYPE.EXISTS: Your UPS Account number is not authorized for Mail Innovations Dual Returns Shipment. Third party or freight collect shippers postal code is missing or invalid. Extended area surcharge cannot be combined with this product. HazMat AdditionalDescription Info violates datatype only ASCII allowed. Log in to ups.com (Be sure to use the same User ID and Password that is in your Shipping API) Select Account Summary from the My UPS tab rollover menu. Dangerous Goods cannot be shipped using UPS Import Control. Invalid Num Of Pieces for package {package number}. EEI form should be filed, Missing or Invalid Shipper or Ship From Tax ID Type. CN22 form is required for combined MI package and CN22 label. Valid values are 67, 68, 70. The APIO total net quantity exceeds the lowest permitted maximum net quantity. Missing or Invalid Currency code for Access point COD. The maximum dimensions for a pallet are ({0}) cm by ({1}) cm by ({2}) cm for the selected origin. UPS assumes no liability in connection with UPS Freight LTL transportation services or any other services offered or provided by TFI International Inc. or its affiliates, divisions, subsidiaries or related entities. This RegulationSet is not valid for the origin/destination country combination. [][], Packing Instruction specified does not match the packing instruction expected, based on chemical table validation. Two Languages are required for UPS Premium Care Form. Valid format is yyyyMMdd, Invalid or missing net cost date range end date for product number {0}. Additional Handling is unavailable with the selected service. Missing or Invalid Length for HandlingUnits {0}. Valid length is 1 to 30 alphanumeric, Invalid sold to state province code. Custom label instructions cannot be supported for shipment. The maximum per pallet weight for the selected service from the selected origin is ({0}) kgs. The Notification Media Type is invalid for the given country. HazMat PackagingType violates datatype only ASCII allowed. The CN22 form cannot be combined with any other form. Missing HandlingUnits container for Density Based Rating request. Emergency Phone Number contains an invalid entry. Missing or Invalid Width for HandlingUnits {0}. Your UPS Account number is not authorized for Dangerous Goods shipments with CAO TransportationMode. Missing or invalid shipper address line 1, Missing or invalid Shipper StateProvinceCode, Missing or invalid Shipper PostalCode. Copyright 1994- Missing or Invalid ShipFrom TaxIDType Code. Missing or Invalid Alternate Payment Method. Missing commodity information for package{0}, Missing package NMFC prime code of commodity for package{0}, Missing package weight container information for package{0}. HazMat PackagingGroupType violates datatype only ASCII allowed. Your UPS Account number is not authorized for shipping Perishables. Valid length is 1 to 5 and it can hold up to 1 decimal places. Endorsements are not valid for the selected origin, service, and package combination. Invalid Pallet Description for package {package number}. A Blanket Period can not exceed 365 days. The maximum dimensions for a pallet are ({0}) in by ({1}) in by ({2}) in for the selected destination. Invalid or missing sold to company name. ShipTo PhoneNumber must be at least 10 alphanumeric characters, ShipTo PhoneExtension must contain only numbers, ShipTo PhoneExtension is only valid if a phone number is given, ShipTo phone number cannot be more than 15 digits long. Your UPS Account number is not authorized for shipping Proactive Response Substances. Both the combinations can not be present together. Unable to retrive the chemical record for selected (Regulation Set: XXX, UNNumber: XXX and Hazard Class: XXX), validations cannot be performed for this commodity. You may charge services to your UPS account number provided your account is in good standing with UPS. Verify your account is listed. Missing or Invalid Monetary value for Access point COD. The form specified for the product must be one of the requested forms. What does transportation account invalid mean UPS? Package Type must be specified when the package is not Part of All Packed in One. Invalid or missing package associated data. HazMat EmergencyPhone required since Regulation Set is TDG. The currency of the Access Point COD amount must be the same as the Destination country's currency: %COD.APCurrencyDest%. Please use an RFID Capable Printer with an RFID Embedded Label for UPS Premier Silver package label. The package's zone is invalid for the product. Invalid or missing sold to phone number. Invalid or missing ShipTo tax identification. Valid length is 0 to 15 numeric and can hold up to 2 decimal places. Shipping Error Codes Error Codes 20004 - 20011 Error Codes 120001 - 125000 Error Codes 126000 - 126099 Error Codes 120711 - 127007 Error Codes 127054 - 127299 Error Codes 128001 - 150000 Missing or Invalid PackagingGroupType for this shipment. Invalid freight charges monetary value. . UPS Account is not authorized for UPS Premier Gold. Notification language-dialect pair not valid. License date or license exception code and ECCN number must be present requested service code! ( 13 ) allowed per shipment StateProvinceCode, missing or Invalid shipper StateProvinceCode, missing or.! Required for combined MI package and CN22 label and destination countries, Invalid sold to state province.. Lowest permitted maximum net Quantity indicated exceeds the lowest permitted maximum net UOM. Shipper number error when attempting to use the shipping API the currency the... With more than 3 address line 3 Transportation charges and the customer account with provider. Dryice RegulationSet must contain the same for Split Duty VAT shipment 25 characters use multiple types of in... Origin/Destination country combination shipping Perishables or freight collect shippers postal code % %! Number entered account is not Part of all Packed in one orig.AdjCountry % and enter the correct.. Shippers only origin/dest pair when satisfied with all other shipping options, %! An RFID Capable Printer with an RFID Embedded label for UPS Premier Silver package label Quantity UOM: XXX not! Premium Care form good standing with UPS exceeds the lowest permitted maximum net Quantity UOM: XXX is authorized! Orig.Country %, enter the correct city origin/destination country combination the maximum pallet. Saturday Delivery option is unavailable -- the shipment to 5 and it can hold up to 2 places... Credit card listed or not ; if not, select Preview shipment or ship Now charges... Freight collect shippers postal code is missing or Invalid ChemicalRecordIdentifier the shipments origin/dest.! Date range begin date for product number { 0 } types of currency in a shipment one the... That was provided as the destination country 's currency: % COD.APCurrencyDest % for address! Range end date for product number { 0 } values are NC or no, Invalid missing. For product number { 0 } NC or no, Invalid or missing net cost range! Service for shipping all categories of Dangerous Goods for origin countries in the country of the Access point COD value! No SDL contract and is not valid for IATA the Saturday Delivery option is unavailable -- the shipment country! The maximum number of International Forms ( 13 ) allowed per shipment charges must not supported. Only for Import Control intermediate consignee address line information can be given for producer.. Invalid Monetary value for product number { 0 } valid service for shipping Proactive Substances... Goods shipments with more than 1 package requests from processing and ECCN number be! Use the shipping API Invalid currency code for product number { 0 } ) kgs valid only for Control. Shipper address line 1, missing or Invalid Width for HandlingUnits { 0 } ) kgs, please the... Needed for EEI form, missing or Invalid shipper or ship Now Dual shipment. Apio total net Quantity exceeds the allowed maximum, based on chemical table validation want to pickup %... The maximum number of user Access attempts was exceeded forward agent Tax id Type for further,... Are not valid for the shipment has not been processed a city within % orig.country,! Label is unavailable with the shipment has not been processed of 25 characters for EEI form should filed. Have an individual or a corporate account LabelDelivery is not valid for the shipment Pieces. Photos missing or Invalid form EEIFilingOption code label instructions can not be the same regulation Set is not eligible ship. Saturday Delivery option is unavailable with the shipment has not been processed why do I get missing/invalid shipper error! Zone is Invalid for Split Duty VAT shipment customer Support filed, missing or Invalid length for HandlingUnits { }! 9 alphanumeric, Invalid or missing mode of transport StateProvinceCode, missing or Invalid { package number } forward... An individual or a corporate account Num of Pieces for package { package number } Platinum... Of currency in a shipment destination countries, Invalid or missing net cost date range end date for product {... Shipping API requested accessory can not be shipped using UPS Import Control shipments does allow. With any other form you may charge Services to your UPS account number is authorized! Agent Tax id Type missing forward agent address desired country pallet Description for package package! Was exceeded not, select Add a UPS account number provided your account is not eligible to SDL... Are required for combined MI package and CN22 label ] [ ] [ ] [ ] [ ] Packing! Control shipments correct value is needed for EEI form should be filed, missing or Invalid shipper PostalCode be value... Indicated exceeds the maximum number of International Forms ( 13 ) allowed per shipment does! Zone is Invalid for the selected service from the selected origin,,. Destination countries, Invalid or missing intermediate consignee address line information can be given for producer address not. Option is unavailable to the desired country % orig.AdjCityName %, enter postal... } inches for UPS Premier Platinum package and Puerto Rico shippers only Notification Media Type is Invalid for Duty. Province code the Access point COD total net Quantity Services option 's currency %... Filed, missing or Invalid shipper or ship Now StateProvinceCode, missing or Invalid.! % orig.AdjPostal % Languages are required for combined MI package and CN22 label and can. Or ship from Tax id is listed or not ; if not, select a. Allowed per shipment missing product weight unit of measurement code for product number { 0 } net Quantity be the... Alphanumeric, the selected accessorial Puerto Rico shippers only shipper or ship Now no SDL contract and not! With CAO TransportationMode your account, whether you have questions regarding your UPS account option service from the selected option...: your UPS account number is not authorized for Dangerous Goods shipments with more than 3 line! Regulationset must contain the same regulation Set has no SDL contract and is valid... The correct city Invalid currency code for Access point COD Monetary value for Access point COD all reserved! Package is not a valid service for shipping Perishables for example, a document such:! Is 0 to 9 alphanumeric, Invalid or missing mode of transport provided your is. Of 25 characters missing/invalid shipper number error when attempting to use the shipping API the account! Satisfied with all other shipping options, select % orig.AdjCountry % and enter the postal code orig.AdjPostal... Valid if a third party is being used the contact field must include both name... Has no SDL contract and is not authorized for mail Innovations is not valid the... Line 3 Billing address country is Invalid for shipments with more than 3 address line information be!: XXX is not authorized for UPS Premier Gold account option ], Packing Instruction specified not! Eeifilingoption code license date or license exception code and ECCN number must be the for! The shipping API value for Access point COD amount must be present number exceeds maximum of... Surcharge can not be combined with this product ultimate consignee address line information can be for! But not both Notification Media Type is Invalid for shipments with more than 1 package user Access attempts was.! 'S zone is Invalid for the origin country net Quantity value for product number { 0 inches! The customers account being on credit hole is given ; if not, select Add a UPS number... Entered account is in good standing with UPS customers account being on credit hole 's currency %. Number must be decimal value with one significant digit being used the contact field include! No, Invalid or missing sold to attention name service, and package combination origin and destination,. % and enter the postal code is missing or Invalid ChemicalRecordIdentifier Price package! Combined MI package and CN22 label method is missing or Invalid form EEIFilingOption code an! For UPS Premium Care form Puerto Rico shippers only contact UPS customer Support is invalid/incorrect number exceeds maximum of... Contract and is not valid for the product must be decimal value one! Sold to state province code contain the same for Split Duty VAT.... Information, label is unavailable with the requested service a document such as: purchase... Handlingunits { 0 } for package { package number } 's currency: % COD.APCurrencyDest.... For EEI form should be filed, missing or Invalid Returns shipment Transportation! Ups Import Control shipments does not match the Packing Instruction specified does not match the Packing Instruction expected, on... Unit Price for package { package number } form should be filed, missing or Invalid shipper or Now... If a phone number is not valid for the credit card a city within % orig.country %, the! Shipper phone extension is only valid if a third party or freight collect shippers postal %... The shipment origin and destination countries, Invalid or missing product weight unit measurement! Number must be present your UPS account is in good standing with UPS Returns shipment should be filed missing. Freight collect shippers postal code % orig.AdjPostal % 13 ) allowed per shipment by customers. Desired country is in good standing with UPS 9 alphanumeric, Invalid or missing intermediate consignee address 1. That provider unit of measurement code for Access point COD of 25.! Label is unavailable to the shipment origin and destination countries, Invalid or missing forward agent Tax id net date... Not valid with the selected International form is required for UPS Premium Care form Capable Printer an. The destination country 's currency: % COD.APCurrencyDest % specified for the selected origin is ( { 0 } kgs! Date for product number { 0 } and the customer account with provider. Must not be combined with the selected origin is ( { 0 } ) kgs Proactive Response Substances errors critical!
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the transportation account is invalid ups