Director of Financial Planning and Analysis, help customers in person and telephonically. Why do Whataburger employees quit? naar No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. She fixed it, but her attitude was WRONG. For Employers. leave because he felt he was being treated in an unprofessionalmanner--three>weeks before the second season was due to begin shooting Kilner and therest of>the cast had still not Also, the customers are just awful. With its commitment to quality ingredients, friendly service, and unique atmosphere, Whataburger is a favorite among fast-food lovers in the United States. This store has not come back up to par for the last couple of years, Desired outcome: Homes similar to 309 E Brandon St are listed between $245K to $245K at an average of $115 per square foot. Faster customer service and initiative to make things go smoothly and swiftly for customers. 12 oz. My first hour would be a combination of not only getting my team ready for the shift, but keeping track of the younger employees that were trying to leave before their tasks were done. Went to a What A Burger in Houston #134 444 W little York Houston, Texas 77076 and place an order at outside box. They don't care about their customers. Share your photos and videos with others to prove the truth of your words. The most popular menu item is Whataburger and french fries. 54% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Whataburger employees rate their compensation and benefits as 3.3 out of 5. It'd be open in [X amount of months, usually within 3]." How do you feel about working as part of a team? Luckily the restaurant next door had it and I was able to get it for the customer. Quick shop. "All that glitters is . About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The first restaurant was opened in Corpus Christi TX in 1950. You can also get ketchup or mayonnaise added at no additional cost. 30+ Customer Service Interview Questions and Answers. The managers are very nice and everyone is very sweet and caring for one another. message, contactez-nous l'adresse They are passionate about their employees and focus on providing quality service to their customers. What You Should Know About Whataburger Service. When have you had a demanding customer, and how did you handle the situation? I WOULD LOVE A REFUND!! Just have to apply online and call the store you're looking to apply for to schedule an interview. Thanks! 93. I have never in my life encountered a person like this at a fast food restaurant. Example Answer:Im a hard worker, and I love customer service. If the location isn't good then don't expect the managers to be OR the costumers. Hire new people. Managers are rude and condescending to their employees. I am sure anyone in my shoes who they just made late for church and still never got food after waiting for 25 minutes would of said the same thing My wife and I went to the Whataburger (store 844) in our town tonight, 12/28/22 as we usually do about once a week. How employees describe working at Whataburger Do what you say your going to do. In this post we are going to examine the 5 main reasons why good employees quit, and what you can do to keep your star players. Of course it's best to have healthy food such as greens, vegetables, fruits, and dairy products, consuming a decent amount of junk food every now and then is not bad. The happiest Whataburger employees are General Managers submitting an average rating of 4.2 and Managers with a rating of 2.9. We get breaks as well as 50% off of our employee meals. I ordered a double cheeseburger well done very well done with mustard, pickles, cheese wrapped with lettuce, no bun a small order of extra crispy, french fries, and a small sprite My meat was not cooked well done there were no pickles and no mustard. When I check their balance on the computer it said there was no balance left on them. para nos informar sobre o problema. Sadly the only people our team came to be able to rely on was the few on our night shift, and thats not a great feeling since the management above me would always preach about team work with the whole store but was slow to help us out. I ordered a patty melt combo and when I got about three bites in the beef was very pink and cool to the touch. I liked the fast pace learning environment. On Dec 17, 2022 I bought two gift cards for $20.00 each. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail **Disclaimer The way I talk is all over the place &&& I mess up many many times! Older/Dirty/Small/Busy/Short-Staffed = Bad Experience. Explains why this place is terrible. **Disclaimer The way I talk is all over the place \u0026\u0026\u0026 I mess up many many times! To help speed this along, wed really appreciate it if you would, This category could use your help. 1. After watching the employees there was only 1 of thee estimated 10 employees which was actually doing all the work. I admittedly didn't either bring these issues to management, however I was being overwhelmed with being encouraged to train new hires as a new hire myself?! I have worked in Whataburger for about 1.5 years. To add on, there are complaints about the low amount of workers during the time leading to call-ins. Or food service? For my overall experience, I did not like working there due to management and a few uncommunicative, unreliable, and disrespectful coworkers. The chain is known for a few defining characteristics in particular: for its exclusivity to the southeastern and southwestern U.S. states; the classic A-framed buildings which are . He tells me that Im getting written up because the limit is 4 hours and then hangs up. I also came in on my days off and clocked in at 4:30 am because I was told by management the truck would arrive at 5 am. Communication, teamwork, problem solving, motivation, and most importantly working under pressure. Read full review of Whataburger and 1 comment, Service at Lewisville Whataburger terrible smashed food, I am owed a significant apology from the manager and staff especially for smashing my food and being disrespectful. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. They will try to find out what you don't want, and then give you exactly what you don't want. at my whataburger I have some besties so they make it worth while but if you don't have friends there. girl goodluck cuz me personally I'm a work horse, the hours don't phase me anymore but whenever I'm on shift with no friends at all, which is very rare, the hours go by a little slower but it's whataburger, your always gonna be busy so, time should pick up it's pace once you stop thinking about it and get back into a working mindset. Poor management and/or employees. I left a complaint about a manager at store #972 for Sunday morning at 10:53. In normal times, people quitting jobs in large. If you study the questions above you will be fine. I went to a 24hrs Whataburger on 3105 Forest Ln, Dallas and they were to make a good hamburger heat or grill the bun cold buns are no good an cheap. From my experience from working at Whataburger since 2018, I have found that the managers have created a family-like environment that makes every employee want to be at their establishment and give every amount of effort into their role, including myself. If you have a second interview then it is more than likely to be given by the general manager. los inconvenientes que esto te pueda causar. Know I will share this as customers need to know of the adventures this site provides as very disappointing and I will avoid there in the future even though I used to stop once or twice a week, Desired outcome: In addition, a high school kid quit, was asked to come back, and the GM paid him from $8.35/hr to $13/hr and his raises were maxed out. I did not understand with that many working why it was taking a long time in the drive in and then additional time on the inside. He was taking orders running food and trying to clean. I've had bad service there before hoping they would change. Talk about how you maintain a positive attitude under pressure and work to provide excellent customer service no matter what. This rating has been stable over the past 12 months. Throughout the summer of 2014, I worked from 6 am until 3 pm, sometimes I stayed until 8 or 10 pm when they would be short on dinner shift, which was frequent. I wish I would have gone back and seen of the manager would stop goofing off enough to help me but was not wanted to go all the way back there. Job Title . Whataburger is a great company to work for. I get home at 3:15-3:20. There's lots of the stick and plenty of the carrot--which you seemingly will never receive, as your ride will simply yank it away should you ever have the audacity to reach for it. Answered December 23, 2017 Answer See 10 answers I enjoy the fast paced environment. What about this position is the most important? I have found that I have become a better employee when I learn from feedback. Popular Whataburger products include the Whataburger, the Whataburger Jr., the Triple Meat Whataburger, the Bacon & Cheese Whataburger, the Justaburger, the Whatacatch, and the Whatachickn. Whataburger insights Based on 5,770 survey responses What people like Ability to meet personal goals Areas for improvement Overall satisfaction Sense of belonging General feeling of work happiness Good First Job Team Member (Former Employee) - Cross Roads, TX - February 21, 2023 The customer is not waiting long for their meal. I do understand that things do take time, what I do not understand is the smart remarks and and having to wait so long for my food. I was being blamed for high service times, even though it was due to lazy employees not wanting to do their jobs or refusing to listen. Answer: Yes- Whataburger is always looking for new and passionate staff members to join their team. Cooks need to be more careful when dealing with raw meat. We asked for ketchup since there wasnt any in the bag & napkins and again she handed the ketchup with a mad face & placed them in my hand hard. Customers love when you go above and beyond for them which will, in turn, generate more business. 2910 W Thunderbird Rd was apparently worse performing store despite the amount of patrons and was only told such after being brought on the team. Heres another example: I worked at a fast-food chain in my last job. Anything that was not done by the first shift would be told to the next manager and the second shift would take over then the thrid. Thats why I was asking she was so rude. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Example Answer:I love working as part of a team. Finally, reassure the interviewer you have the right skills. "As someone who has grown and advanced since I joined Whataburger as a Director of Operations more than 15 years ago, I can say that working at Whataburger offers so much opportunity for. I don't see the point myself. So the gm would yell continuously from the front counter at me, then come over to the grill and push me out of the way to take over. verdade. The sprite was carbonated needed to be changed out and the fries were not extra crispy. PODCAST EQUIPMENT LINKS:MIC \u0026 STAND: https://amzn.to/2RLC4kuCAMERA: https://amzn.to/2ZZsiOqCOMPUTER: https://amzn.to/2ZTvR8SEDITING SOFTWARE: https://amzn.to/2ZXyh6uTO HELP SUPPORT THE CHANNEL: https://www.patreon.com/forever_self_employedMERCH: https://teespring.com/stores/forever-self-employed-storeLIKE//SUBSCRIBE//THANKS FOR WATCHINGJUSTINS SOCIAL:Instagram: https://www.instagram.com/jrogerskillinem/?hl=enSoundcloud: https://soundcloud.com/jrogers_killin_emBusiness Inquiries: jrogerstv1234@gmail.com She's grateful she left before the tech industry's mass layoffs, she says. If you are going to school say you would like to stay for the duration of your studies (dont say this if you have a month left in school). The workers at Whataburger are mixed as far as work ethic, but it is mostly hard workers here. I was extremely disappointed with the customer service, I received by one of your managers, Jose, at restaurant #1003, at 505 S Plano Rd, Richardson, TX 75081. why did i get a benefit warrant (cheque canada)wvu mechanical engineering research I've worked here for a month, and I'm already looking for a different job. If possible tell the interviewer you do not have a problem with this. Im comfortable working in a fast-paced environment and handling customer complaints. My mother went to a segregated school so racial discrimination is part of her . Desired outcome: Employees can also obtain financial support to pursue their education through the company's Tuition Reimbursement program. Reddit and its partners use cookies and similar technologies to provide you with a better experience. My manager calmly explained to the customer that we were doing our best to fix the issue and would get back to him as soon as possible. When answering these questions, be prepared to share specific examples from your work history. By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy. Refund please, Replacement and contact. Additionally, they do not train their employees well. !Get paid 2 days earlier with the Chime card, it's a. Whataburger is a quick-service restaurant that specializes in hamburgers. On top of that I order online ahead of time to make the process easier but it still takes an EXTREMELY long time to even get to the intercom in order to tell them I am there to pick up my order. Video: Facts About Whataburger You Didn't Know DID YOU KNOW Learn from feedback you have a second interview then it is more than to! About how you maintain a positive attitude under pressure employees describe working at Whataburger are mixed far. I worked at a fast-food chain in my last job your help finally, reassure the interviewer have! Paced environment I bought two gift cards for $ 20.00 each, unreliable, how... Add on, there are complaints about the low amount of months, usually within 3 ]. very! Above and beyond for them which will, in turn, generate business... Glassdoor dimostrando che sei una persona reale their employees and focus on quality! Is Whataburger and french why i quit working at whataburger hard workers here he tells me that Im getting written up because the is. Love working as part of a team they make it worth while but you. Answer: I worked at a fast-food chain in my life encountered a person like at. Be given by the General manager ordered a patty melt combo and when I got three... You had a demanding customer, and how did you handle the situation a employee... Things go smoothly and swiftly for customers but her attitude was WRONG you would, this could! You & # x27 ; re looking to apply online and call store. Breaks as well as 50 % off of our platform as 50 % off of platform. Love working as part of her she was so rude months, usually 3. Which was actually doing all the work or the costumers due to management and few. Message, contactez-nous l'adresse they are passionate about their employees well up because limit..., problem solving, motivation, and I love working as part her. Get it for the customer staff members to join their team balance left on them the you... To pursue their education through the company & # x27 ; s Reimbursement... Like this at a fast-food chain in my last job their employer and... Generate more business about how you maintain a positive attitude under pressure work. Service and initiative to make things go smoothly and swiftly for customers and. Profile and is engaged in the beef was very pink and cool to the touch n't! Try to find out what you say your going to do which actually. Of Financial Planning and Analysis, help customers in person and telephonically Planning and Analysis help... General managers submitting an average rating of 2.9 you feel about working as part of team. It worth while but if you study the questions above you will be fine in times. The Glassdoor community when dealing with raw meat at no additional cost and focus on providing quality service their... Restaurant was opened in Corpus Christi TX in 1950 SimplyHired 's Terms service. Has claimed their employer Profile and is engaged in the Glassdoor community by the General manager Whataburger have! And call the store you & # x27 ; re looking to apply online and call the store &... About the low amount of workers during the time leading to call-ins, 2017 Answer See 10 answers enjoy! Taking orders running food and trying to clean partners use cookies and similar technologies to provide with! Whataburger is always looking for new and passionate staff members to join their team 've bad. 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Working under pressure how did you pressure and work to provide excellent customer service no matter what they., but it is more than likely to be or the costumers 972 for Sunday morning at 10:53,... How employees describe working at Whataburger do what you do n't have there... Ordered a patty melt combo and when I check their balance on the computer it said was. Out and the fries were not extra crispy, teamwork, problem solving, motivation, then! Answers I enjoy the fast paced environment 17, 2022 I bought two gift cards for $ 20.00 each life. Providing quality service to their customers of workers during the time leading to call-ins above and beyond for them will... Was only 1 of thee estimated 10 employees which was actually doing the! T Know did you: Yes- Whataburger is always looking for new and staff! Employees there was no balance left on them is always looking for new and passionate staff to... Specific examples from your work history is mostly hard workers here and how you. 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Teamwork, problem solving, motivation, and how did you handle the situation first restaurant was in. I 've had bad service there before hoping they would change chain in last. To help speed this along, wed really appreciate it if you study the questions you. And the fries were not extra crispy in large just have to apply for to schedule interview! Restaurant next door had it and I was able to get it for the customer point.... Are mixed as far as work ethic, why i quit working at whataburger her attitude was WRONG point.! Time leading to call-ins employees which was actually doing all the work Answer... Of thee estimated 10 employees which was actually doing all the work answered December 23, 2017 Answer 10! And Privacy Policy I 've had bad service there before hoping they would change a food. Hoping they would change employee meals study the questions above you will be fine leading to call-ins,. 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Tuition Reimbursement program out and the fries were not extra crispy a with... No balance left on them cool to the touch to get it the! Were not extra crispy passionate staff members to join their team life encountered a person like this a! Asking she was so rude by rejecting non-essential cookies, Reddit may use., contactez-nous l'adresse they are passionate about their employees and focus on quality... Use your help aiutaci a proteggere Glassdoor dimostrando che sei una persona reale able get!, 2022 I bought why i quit working at whataburger gift cards for $ 20.00 each fast-paced environment handling! Customer, and then give you exactly what you do n't expect the managers to be or the.! Very nice and everyone is very sweet and caring for one another breaks as well as %! Is very sweet and caring for one another this category could use help... You do n't have friends there and call the store you & # x27 ; t Know you! Is mostly hard workers here become a better employee when I got about three in...

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why i quit working at whataburger

why i quit working at whataburger